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FAQ's
 
What are the different types of rooms in your hospital and what are the charges?
How are bed charges calculated?
Can the room be retained, if the patient is shifted to ICU?
How should one reserve an OT or a bed?
What is " Day - Care"?
What is the actual mode of admission?
After Admission can the patient be transferred to Higher class?
What is the mode of payment acceptable?
Is my insurance policy accepted at your hospital?
Do you provide Ambulance services?
What are the visiting hours?
How many passes do you issue?
Can I bring the food from my house?
How do I get my Discharge Slip?
Where do I collect pending reports of investigations done during admission?
Do you have Emergency Charges?
Can we buy medicines or consumables from outside?
Do you have Telephone facilities for the patient in the Hospital?
 
 
 
 
What are the different types of rooms in your hospital and what are the charges?
Deluxe Room:
Specially designed for those patients who give lot of significance to their privacy and comfort. Two elegant rooms attached bath with wardrobe; sofa-cum bed; mini fridge, flat panel TV’s with DVD Player, and telephones. They are also provided with the library consisting of various books and DVD’s for the patients and their relatives & Internet facility.

Single Rooms:
An exclusive room with attached bath with wardrobe; sofa-cum bed, television with DVD Player ,telephone ,Mini Fridge. books and DVD’s from the library and internet facility.

Twin Sharing:
A twin-sharing room with an attached bath; chair for patient's relative, a telephone.

Economy:
Three patients having a Room, Chair for each patient's relative two telephones and a bathroom in the Room
 
How are bed charges calculated?
Bed charges calculated from 8:00 a.m. to 8:00 a.m. irrespective of the time of admission. If the discharge is delayed beyond 11:00 a.m., you will be charged a day's bed charges.
 
Can the room be retained, if the patient is shifted to ICU?
If patient is required to be transferred to the ICU/ICCU or PICU, SICU, NICU, the room /bed that patient was occupying prior to the transfer is to be vacated.
 
How should one reserve an OT or a bed?
The treating Doctor has to reserve the OT for the patient.Beds are given to the more needy patients on the first come first serve basis. Kindly appreciate that we do not have the bed booking system
 
What is " Day - Care"?
Day -Care caters to patients undergoing surgeries/ procedures that do not require an overnight stay in the hospital. All minor, intermediate, major procedures e.g.Endoscopy, Cataract with IOL, Lithotripsy etc. can be performed in Day - Care.
 
What is the actual mode of admission?
After telephonic confirmation of the bed availability, you may bring the patient along with the prescription & deposit or if you have any credit facility, kindly bring your letter of Authority from your company. After fulfilling the formalities at the Admission counter, where you will be given an Admission Number. Kindly quote the same for any enquiry. You shall be guided to the floor/ room allotted. PRO’s are allocated for special class and above rooms, for the ease and comfort of the patient
 
After Admission can the patient be transferred to Higher class?
Yes, this is done subject to availability of a Bed. All charges shall be billed for higher class retrospectively.
 
What is the mode of payment acceptable?
Payments are accepted by Cash/Bank Draft/ All credit and debit cards.
 
Is my insurance policy accepted at your hospital?
Yes, Kindly Contact our insurance teamfor further information Extn: 204
 
Do you provide Ambulance services?
Yes we do, Please contact Mr Mansoor Surty on 050 6330872.
 
What are the visiting hours?
The visiting hours are from 10am to 9pm on all the days
 
How many passes do you issue?
To control the infection, crowd & noise level, you will appreciate that we issue only One attendant pass forn Economy & Twin sharing, Two visitors Pass fo rsingle and deluxe rooms, which are to be surrendered at the Billing Counter at the time of discharge.
 
Can I bring the food from my house?
Bringing food items from outside is allowed. . All food brought from outside must be consumed within two hours, and removed after that period. You can get supplementary meals for the attendant in the cafeteria
 
How do I get my Discharge Slip?
After final settlement you will be given a two discharge slips, one for the floor staff & other for the security on your way out.
 
Where do I collect pending reports of investigations done during admission?
Reports are to be collected from the Counter on the Ground floor between 10 a.m. to 2.00 p.m. Open fromSaturday to Thursday.
 
Do you have Emergency Charges?
Emergency charge @ 2 times the routine rate will be applicable for any test/procedure done on Fridays/Public Holidays/After working hours of respective department.
 
Can we buy medicines or consumables from outside?
Sorry, our pharmacy provides all the medicines for Inpatient. Further due to infection control standards the hospital does not allow the outside consumables within the hospital.
 
Do you have Telephone facilities for the patient in the Hospital?
Yes, the patient can make a call from the hospital and the charges would be added in the final bill.